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    Terms of service

    Terms of Service

    Last updated: 27 April 2026


    These Terms of Service govern your access to and use of the website lightsbyluma.com (the "Website"), operated by LUMA LIGHTS. They apply to all visitors and users of the Website, whether or not you place an order.


    These Terms of Service complement, and should be read together with, our Terms and Conditions (which govern the sale of products), our Privacy Policy, our Cookie Policy, our Shipping Policy and our Returns and Refunds Policy. In the event of any conflict between these Terms of Service and the Terms and Conditions in relation to the sale of products, the Terms and Conditions prevail.


    By accessing or using the Website, you confirm that you have read, understood and agreed to these Terms of Service. If you do not agree, please do not use the Website.


     


     

    1. About Us

    The Website is operated by Florian BOICHUT, a sole trader registered in France under the auto-entrepreneur regime, trading under the brand "LUMA LIGHTS".


    Item

    Detail

    Trader

    Florian BOICHUT (trading as LUMA LIGHTS)

    Legal form

    Auto-entreprise (French sole trader)

    Registered address

    793 chemin des Mauruches Supérieures, 06220 Vallauris, France

    SIREN

    991 456 955

    Contact email

    contact@lightsbyluma.com

    Telephone

    +33 6 52 53 12 42


    In these Terms of Service, "we", "us" and "our" refer to LUMA LIGHTS. "You" and "your" refer to the user of the Website.


    We are established in France and offer products to consumers located in the United Kingdom. We are not a UK-incorporated company. Mandatory UK consumer protection rules continue to apply where relevant, as set out in our Terms and Conditions.


     


     

    2. Eligibility

    To use the Website, you must be at least 18 years old and legally capable of entering into binding contracts under the law of your place of residence. By using the Website, you confirm that this is the case.


    The Website is intended for personal, non-commercial use by individuals located in the United Kingdom. If you wish to use the Website for any commercial or professional purpose, please contact us beforehand.


     


     

    3. Access to the Website

    3.1 Availability

    We make reasonable efforts to keep the Website available and functioning properly, but we do not guarantee uninterrupted, error-free or fault-free access. The Website may be temporarily unavailable for maintenance, updates, or for reasons beyond our reasonable control.

    3.2 Suspension or withdrawal

    We reserve the right to suspend, withdraw, modify or discontinue all or part of the Website without notice, in particular for security reasons, technical reasons, or where required by law.

    3.3 Your equipment

    You are responsible for making all arrangements necessary for you to have access to the Website (compatible device, internet connection, up-to-date browser, etc.) and for the security of your own equipment, including the use of antivirus protection.


     


     

    4. Customer Account

    4.1 Creating an account

    You may create a customer account on the Website to facilitate your purchases. You agree to provide accurate, current and complete information, and to keep that information up to date.

    4.2 Login credentials

    You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out from your account. You must notify us immediately at contact@lightsbyluma.com if you become aware of any unauthorised use of your account.

    4.3 Closing your account

    You may close your account at any time by contacting us. We may suspend or close your account where you breach these Terms of Service, our Terms and Conditions, or where we are required to do so by law.


     


     

    5. Acceptable Use

    You agree not to use the Website:


    • in any way that breaches any applicable local, national or international law or regulation;

    • in any way that is unlawful, fraudulent, or has any unlawful or fraudulent purpose or effect;

    • to send, knowingly receive, upload, download, use or re-use any material that is defamatory, obscene, offensive, hateful, infringing, harassing or otherwise inappropriate;

    • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material;

    • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code;

    • to attempt to gain unauthorised access to the Website, the server on which it is stored or any server, computer or database connected to it;

    • to attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

    • to scrape, extract, copy or reuse any content from the Website by automated means, except for legitimate search-engine indexing.


    We reserve the right to suspend or terminate your access to the Website at any time, without notice, where we reasonably believe that you have breached this clause.


     


     

    6. Intellectual Property

    6.1 Our rights

    All intellectual property rights in the Website and in its content (including text, images, photographs, illustrations, videos, sound files, designs, logos, trade marks and the layout and arrangement of the Website) are owned by Florian BOICHUT or our licensors. The brand "LUMA LIGHTS" and any associated logos are protected.

    6.2 Limited licence

    You are granted a limited, non-exclusive, non-transferable and revocable licence to access and view the Website for your personal, non-commercial purposes only. You may print or download extracts of the Website for your own personal use, provided that you do not modify them and that you preserve all copyright and trade mark notices.

    6.3 Restrictions

    You may not, without our prior written consent:


    • reproduce, copy, distribute, modify or republish any content from the Website;

    • use any content from the Website for commercial purposes;

    • frame or embed the Website on another site;

    • use the LUMA LIGHTS name, logo or any related marks as a meta-tag or hidden text;

    • create any database by systematically downloading or extracting content from the Website.

    6.4 User-submitted content

    If you submit any content to the Website (for example, a product review, a comment or feedback), you grant us a worldwide, royalty-free, perpetual, non-exclusive licence to use, reproduce, modify, publish and display that content in connection with the operation and promotion of the Website. You confirm that any content you submit is your own and does not infringe any third-party rights.


     


     

    7. Links to and from the Website

    7.1 Third-party links

    The Website may contain links to third-party websites or services that we do not control. These links are provided for your convenience only. We do not endorse, control or accept any responsibility for the content of those websites, and we encourage you to read their own terms and privacy policies.

    7.2 Linking to us

    You may link to the home page of the Website, provided that you do so in a way that is fair, lawful and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.


     


     

    8. Information on the Website

    We make reasonable efforts to ensure that the information on the Website (including product descriptions, prices, availability and images) is accurate and up to date. However:


    • the Website may contain technical inaccuracies or typographical errors that we will correct as soon as we become aware of them;

    • product images are for illustration purposes only and slight variations may occur (in particular due to screen colour calibration);

    • product availability is subject to change without notice;

    • general information on the Website (for example, blog content, lighting installation tips, design advice) is provided for information only and does not constitute professional advice. You should always consult a qualified professional (for example, a registered electrician) before carrying out any installation work.


     


     

    9. Disclaimers and Limitation of Liability

    9.1 Disclaimer regarding the Website

    To the fullest extent permitted by law, the Website is provided "as is" and "as available". We do not warrant that the Website will be uninterrupted, secure, error-free or virus-free.

    9.2 Liability that cannot be excluded

    Nothing in these Terms of Service limits or excludes our liability for:


    • death or personal injury caused by our negligence;

    • fraud or fraudulent misrepresentation;

    • breach of statutory rights you have as a consumer that cannot be excluded under UK law; or

    • any other liability that cannot lawfully be excluded or limited.

    9.3 General limitation

    Subject to clause 9.2, we will not be liable for any indirect, special or consequential loss, or for any loss of data, profits, revenue, business or goodwill, arising out of or in connection with your use of the Website. Where we are liable, our total liability in connection with your use of the Website (other than in connection with the sale of products, which is governed by our Terms and Conditions) shall not exceed £100.

    9.4 Sale of products

    The limitations set out in this clause do not apply to the sale of products through the Website, which is governed exclusively by our Terms and Conditions.


     


     

    10. Personal Data

    We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Full details are set out in our Privacy Policy and our Cookie Policy, which form part of these Terms of Service.


     


     

    11. Changes to These Terms of Service

    We may amend these Terms of Service from time to time, in particular to reflect changes in the law, in our practices or in the Website. The latest version will always be available on the Website with an updated "Last updated" date. Your continued use of the Website after any change constitutes your acceptance of the updated Terms of Service.


     


     

    12. Governing Law and Jurisdiction

    These Terms of Service are governed by English law. Where you are a consumer, this choice of law does not deprive you of the protection afforded to you by mandatory provisions of the law of the country in which you have your habitual residence.


    The courts of England and Wales have non-exclusive jurisdiction in respect of any dispute arising out of or in connection with these Terms of Service. UK consumers may also bring proceedings before the courts of their place of residence within the United Kingdom (Scotland or Northern Ireland, as applicable).


     


     

    13. General

    • Severability — if any provision of these Terms of Service is held by a competent authority to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

    • No waiver — our failure to enforce any right under these Terms of Service shall not constitute a waiver of that right.

    • Assignment — you may not transfer your rights or obligations under these Terms of Service to any third party without our prior written consent. We may transfer our rights and obligations to another organisation, provided that this does not adversely affect your rights.

    • Third party rights — a person who is not a party to these Terms of Service shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision.

    • Entire agreement — these Terms of Service, together with the Terms and Conditions, the Privacy Policy, the Cookie Policy, the Shipping Policy and the Returns and Refunds Policy, constitute the entire agreement between you and us in relation to your use of the Website.


     


     

    14. Contact

    For any question about these Terms of Service, please contact us:


    LUMA LIGHTS – Florian BOICHUT 793 chemin des Mauruches Supérieures, 06220 Vallauris, France Email: contact@lightsbyluma.com Telephone: +33 6 52 53 12 42 SIREN: 991 456 955