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Free delivery on orders over £49

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Contact Information

We aim to respond to all enquiries within 24 working hours. Our customer service team is available Monday to Friday, 9:00 to 17:00 (GMT).

For urgent matters, please include the word URGENT and your order number in the subject line.

Do you have a question ? The LUMA team is at your service.

We aim to respond to all enquiries within 24 working hours (excluding weekends and public holidays).

Customer Service is open Monday to Friday from 9am to 6pm.

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Delivery Conditions

We deliver our lighting fixtures free of charge on orders over £49.

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Secure payment

We use SSL encryption to ensure secure payments.

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Satisfied or your money back

You have 14 days to change your mind, you can benefit from an exchange or a refund.

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